Shipping policy

Effective Date: July 31, 2026

Thank you for shopping with KanhaRakhi.in. We are committed to delivering your handmade premium-quality rakhis safely and on time across India. Please read our Shipping Policy below.

1. Shipping Coverage

We currently ship across India. At this time, we do not offer international shipping.

2. Order Processing

  • Orders are processed within 1–2 business days after order confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During festive seasons or promotional sales, processing may take slightly longer due to increased order volumes.

3. Estimated Delivery Time

Delivery timelines may vary depending on your location.

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 3–7 business days
  • Remote Areas: 5–8 business days

These are estimated delivery times and may vary due to courier operations, weather conditions, festivals, or other unforeseen circumstances.

4. Shipping Charges

  • Free Shipping on all orders above ₹299.
  • Shipping charges, if applicable, will be displayed during checkout before payment.

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) on eligible pin codes across India.

Additional COD charges may apply, if mentioned during checkout.

6. Order Tracking

Once your order is shipped, you will receive a shipping confirmation along with tracking details via email, SMS, or WhatsApp (where applicable), allowing you to monitor your shipment.

7. Delivery Attempts

Our courier partners will make delivery attempts as per their standard policy. If the order cannot be delivered due to an incorrect address, customer unavailability, or refusal to accept the shipment, the order may be returned to us.

Additional shipping charges may apply for re-dispatch requests.

8. Delayed Deliveries

While we strive to deliver every order on time, delays may occur due to:

  • High order volumes during festivals.
  • Weather conditions.
  • Courier service disruptions.
  • Government restrictions or unforeseen events.
  • Incorrect or incomplete shipping information provided by the customer.

KanhaRakhi.in is not responsible for delays caused by third-party courier services or circumstances beyond our control.

9. Incorrect Shipping Address

Customers are responsible for providing accurate shipping information while placing an order.

KanhaRakhi.in shall not be responsible for delivery failures caused by incorrect or incomplete addresses submitted by the customer.

10. Damaged Package

If your package appears damaged at the time of delivery, please contact us within 48 hours of receiving the order. Kindly keep the packaging and share clear photographs to help us investigate the issue.

11. Contact Us

For any shipping-related questions, please contact us:

KanhaRakhi.in

Email: kanharakhiofficial@gmail.com

Phone: +91 94856 02960