Terms of service
Effective Date: July 31, 2026
Welcome to KanhaRakhi.in. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our website or placing an order.
1. Acceptance of Terms
By using KanhaRakhi.in, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian. If you do not agree with these Terms, please do not use our website.
2. Products
KanhaRakhi.in offers premium handmade rakhis and related festive products. We strive to display product images, descriptions, and colors as accurately as possible. However, slight variations may occur due to lighting, screen settings, or the handmade nature of our products.
3. Pricing & Payments
- All prices displayed on the website are in Indian Rupees (INR).
- Prices are inclusive of applicable taxes unless stated otherwise.
- We reserve the right to change product prices at any time without prior notice.
- Orders will be processed only after successful payment confirmation or order confirmation for eligible Cash on Delivery (COD) orders.
4. Order Acceptance
We reserve the right to accept, reject, or cancel any order at our discretion, including but not limited to:
- Incorrect pricing or product information.
- Product unavailability.
- Suspected fraudulent or unauthorized transactions.
- Violation of these Terms of Service.
If an order is cancelled after payment has been received, the eligible amount will be refunded according to our Refund Policy.
5. Shipping & Delivery
We aim to dispatch orders as quickly as possible. Delivery timelines are estimates and may vary depending on your location, courier services, weather conditions, festivals, or other unforeseen circumstances.
KanhaRakhi.in is not liable for delays caused by courier partners or circumstances beyond our reasonable control.
6. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy. By placing an order, you agree to the terms outlined in that policy.
7. User Responsibilities
By using our website, you agree:
- To provide accurate and complete information while placing an order.
- Not to misuse, copy, hack, or interfere with the website.
- Not to engage in any unlawful or fraudulent activity.
- Not to upload or transmit harmful software, viruses, or malicious code.
8. Intellectual Property
All content available on KanhaRakhi.in, including text, images, logos, graphics, product photographs, designs, icons, and website content, is the property of KanhaRakhi.in or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
9. Limitation of Liability
To the maximum extent permitted by law, KanhaRakhi.in shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Our total liability shall not exceed the amount paid by the customer for the relevant order.
10. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. The latest version will always be available on this page.
Continued use of the website after any changes constitutes acceptance of the revised Terms.
12. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in India.
13. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
KanhaRakhi.in
Email: kanharakhiofficial@gmail.com
Phone: +91 94856 02960